Inspection and Verification
Verify the customer concern.
Visually inspect for obvious signs of mechanical or electrical damage.
If an obvious cause for an observed or reported concern is
found, correct the cause (if possible) before proceeding to the next
step
If the cause is not visually evident, verify the symptom and refer to the Symptom Chart...
Other information:
Diagnosis and Damage Assessment
Paint
concerns, regardless of their causes, are part of the everyday work in
the paint shop. Correct damage assessment and determination of the cause
are preconditions for a professional resolution of a paint concern...
Check
NOTE:
No factory-equipped vehicle should have more than a 25 mA
(0.025 amp) – 50 mA (0.050) draw depending on the vehicle's accessories.
Check for current drains on the battery in excess of 25 mA (0.025 amp) –
50 mA (0.050) with all the electrical accessories off and the vehicle
at rest for at least 40 minutes...