Ford Fiesta: Handles, Locks, Latches and Entry Systems / Locks, Latches and Entry Systems. Diagnosis and Testing

Ford Fiesta 2014 - 2019 Service Manual / Body and Paint / Handles, Locks, Latches and Entry Systems / Locks, Latches and Entry Systems. Diagnosis and Testing

DTC Chart: BCM

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

BCM DTC Chart

DTC	Description	Action
B108F:23	Cabin Lock/Unlock Switch: Signal Stuck Low	GO to Pinpoint Test K
B1108:77	Driver Door Central Locking Motor: Commanded Position Not Reachable	GO to Pinpoint Test L
B1108:92	Driver Door Central Locking Motor: Performance or Incorrect Operation	GO to Pinpoint Test L
B113E:23	External Boot/Trunk Release Switch: Signal Stuck Low	GO to Pinpoint Test M
B1187:92	Trunk Motor: Performance or Incorrect Operation	GO to Pinpoint Test M
B1D21:62	Remote Control Switch: Signal Compare Failure	GO to Pinpoint Test N
All other Diagnostic Trouble Codes (DTCs)	-	REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).

DTC Chart: RFA Module

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

RFA Module DTC Chart

DTC	Description	Action
B10C6:1F	Exterior Trunk Antenna: Circuit Intermittent	GO to Pinpoint Test S
B10D1:24	Left Front Lock Button: Signal Stuck High	GO to Pinpoint Test R
B10D3:24	Right Front Lock Button: Signal Stuck High	GO to Pinpoint Test R
B113E:24	External Boot/Trunk: Signal Stuck High	GO to Pinpoint Test M
B11FD:1F	Left Front Exterior Antenna: Circuit Intermittent	GO to Pinpoint Test R
B1210:1F	Right Front Exterior Antenna: Circuit Intermittent	GO to Pinpoint Test R
U201F:00	External Receiver: No Sub Type Information	GO to Pinpoint Test O
U201F:13	External Receiver: Circuit Open	GO to Pinpoint Test O
All other Diagnostic Trouble Codes (DTCs)	-	REFER to: Remote Function Actuator (RFA) Module (419-10 Multifunction Electronic Modules, Removal and Installation).

Symptom Charts

Symptom Chart: Handles, Locks, Latches and Entry Systems - Mechanical

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

Condition	Possible Causes	Actions
Hard to open or close a door from either door handle	Refer to the Pinpoint Test	GO to Pinpoint Test A
A door is difficult or does not open from the exterior door handle	Refer to the Pinpoint Test	GO to Pinpoint Test B
A door is difficult or does not open from the interior door handle	Refer to the Pinpoint Test	GO to Pinpoint Test C
The exterior door release handle sticks	Refer to the Pinpoint Test	GO to Pinpoint Test D
The interior door release handle sticks	Refer to the Pinpoint Test	GO to Pinpoint Test E
Squeak-rattle-chucking noise from door	Refer to the Pinpoint Test	GO to Pinpoint Test F
The manual door lock cylinder is inoperative	Refer to the Pinpoint Test	GO to Pinpoint Test G
The ignition lock cylinder difficult to turn	Refer to the Pinpoint Test	GO to Pinpoint Test H
Key is hard to insert into the ignition lock cylinder	Refer to the Pinpoint Test	GO to Pinpoint Test H
Ignition lock cylinder cannot be returned to OFF	Refer to the Pinpoint Test	REFER to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).

Symptom Chart: Handles, Locks, Latches and Entry Systems - Electrical

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

Condition	Possible Causes	Actions
All door locks are inoperative	Refer to the Pinpoint Test	GO to Pinpoint Test I
A single or more than one door lock is inoperative	Refer to the Pinpoint Test	GO to Pinpoint Test J
All door locks are inoperative from the door lock control switch	Refer to the Pinpoint Test	GO to Pinpoint Test K
The door lock indicator is inoperative or always on	Refer to the Pinpoint Test	GO to Pinpoint Test L
The liftgate/luggage compartment lid release is inoperative	Refer to the Pinpoint Test	GO to Pinpoint Test M
The liftgate latch does not latch	Wiring, terminals or connectors Liftgate latch	DISCONNECT the liftgate latch electrical connector and CHECK the operation of the latch using a screwdriver. If the latch does not fully latch (2 clicks), INSTALL a new liftgate latch. REFER to: Liftgate Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation). If the latch fully latches (2 clicks), REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
The luggage compartment lid latch does not latch	Wiring, terminals or connectors Luggage compartment lid latch	DISCONNECT the luggage compartment lid latch electrical connector and CHECK the operation of the latch using a screwdriver. If the latch does not fully latch (2 clicks), INSTALL a new luggage compartment lid latch. REFER to: Luggage Compartment Lid Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation). If the latch fully latches (2 clicks), REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
The RKE transmitter is inoperative (without push-button start)	Refer to the Pinpoint Test	GO to Pinpoint Test N
The RKE transmitter is inoperative (with push-button start)	Refer to the Pinpoint Test	GO to Pinpoint Test O
An individual button/feature is inoperative from the RKE transmitter	Refer to the Pinpoint Test	GO to Pinpoint Test P
The RKE transmitter has poor range performance	Refer to the Pinpoint Test	GO to Pinpoint Test Q
The autolock is inoperative	Autolock is disabled	ENABLE the autolock feature. REFER to the Owner's Literature.
The auto-unlock is inoperative	Auto-unlock is disabled	ENABLE the auto-unlock feature. REFER to the Owner's Literature.
The smart unlock is inoperative	Refer to the Pinpoint Test	For vehicles not equipped with push-button start, DIAGNOSE the key-in-ignition warning chime. REFER to: Instrumentation, Message Center and Warning Chimes (413-01 Instrumentation, Message Center and Warning Chimes, Diagnosis and Testing). For vehicles equipped with push-button start, DIAGNOSE the passive key not starting the vehicle from various areas within the interior of the vehicle. REFER to: Passive Anti-Theft System (PATS) (419-01C Passive Anti-Theft System (PATS) - Vehicles With: Keyless Entry and Push Button Start, Diagnosis and Testing).
The liftgate/luggage compartment lid smart unlock is inoperative	Refer to the Pinpoint Test	DIAGNOSE the passive key not starting the vehicle from various areas within the interior of the vehicle. REFER to: Passive Anti-Theft System (PATS) (419-01C Passive Anti-Theft System (PATS) - Vehicles With: Keyless Entry and Push Button Start, Diagnosis and Testing).
The 2-stage door unlocking does not operate correctly	The 2-stage door unlocking is not programmed correctly	PROGRAM the 2-stage door unlocking. REFER to: Staged Unlock Programming (501-14 Handles, Locks, Latches and Entry Systems, General Procedures).
A door passive entry feature is inoperative	Refer to the Pinpoint Test	GO to Pinpoint Test R
The liftgate/luggage compartment lid passive entry feature is inoperative	Refer to the Pinpoint Test	GO to Pinpoint Test S

Pinpoint Tests

Hard To Open Or Close a Door From Either Door Handle

Normal Operations and Fault Conditions

The door latch can be actuated from the interior or exterior door handle. When actuated, the door latch releases and allows the door to open. If the door latch or the door hinges have insufficient lubrication or if the striker or door are misaligned, it causes extra force to be used when opening or closing the door.

Possible Causes

Door alignment
Door hinges
Striker adjustment
Door latch

PINPOINT TEST A: HARD TO OPEN OR CLOSE A DOOR FROM EITHER DOOR HANDLE

A1 CHECK THE LATCH OPERATION FROM BOTH DOOR HANDLES

Open the door using both the interior and exterior door handles.

Does the door open normally from one of the door handles?

Yes

If the door is difficult to open from the exterior door handle, GO to Pinpoint Test B
If the door is difficult to open from the interior door handle, GO to Pinpoint Test C

GO to A2

A2 CHECK THE LATCH OPERATION

Open the door.

Using a screwdriver, fully close the latch (2 clicks).

Verify the latch releases easily while pulling on the interior/exterior door handle.

Does the latch release easily?

Yes

GO to A4

GO to A3

A3 CHECK THE LATCH OPERATION AFTER LUBRICATION

Lubricate the door latch.
REFER to: Door Latch Lubrication (501-14 Handles, Locks, Latches and Entry Systems, General Procedures).

Using a screwdriver, fully close the latch (2 clicks).

Verify the latch releases easily while pulling on the interior/exterior door handle.

Does the latch release easily?

Yes

The concern was caused by an insufficiently lubricated door latch.

No	INSTALL a new door latch. For a front door latch, REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation). For a rear door latch, REFER to: Rear Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

A4 CHECK THE STRIKER ADJUSTMENT

Check the adjustment of the striker.

Is the striker adjusted correctly?

Yes

GO to A5

No	ADJUST the striker as necessary.

A5 CHECK THE DOOR ALIGNMENT

Check the alignment of the door.

Is the door aligned correctly?

Yes

LUBRICATE the door hinges.

No	ADJUST the door as necessary. For a front door, REFER to: Front Door Alignment (501-03 Body Closures, General Procedures). For a rear door, REFER to: Rear Door Alignment (501-03 Body Closures, General Procedures).

A Door Is Difficult Or Does Not Open From The Exterior Door Handle

Normal Operations and Fault Conditions

The exterior door handle is connected to the door latch with an actuating cable. When the exterior door handle is pulled, the actuating cable pulls on the latch lever. When the latch lever moves, the door latch releases, allowing the door to open.

Possible Causes

Broken or binding linkage
Exterior door handle reinforcement
Door latch

PINPOINT TEST B: A DOOR IS DIFFICULT OR DOES NOT OPEN FROM THE EXTERIOR DOOR HANDLE

B1 CHECK THE LATCH OPERATION FROM BOTH DOOR HANDLES

NOTE: The rear door interior door handle has to be pulled twice to unlock and unlatch. Open and close the door using both the interior and exterior door handles.

Does the door open normally from one of the door handles?

Yes

If the door is difficult/does not open from only the exterior door handle, GO to B2
If the door is difficult/does not open from only the interior door handle, GO to Pinpoint Test C

No	GO to Pinpoint Test A

B2 CHECK THE EXTERIOR DOOR HANDLE AND CABLE OPERATION

Disconnect the exterior door handle actuating cable from the door latch.

Operate the exterior door handle while observing the linkage and cable.

Are any of the exterior door handle components or linkages binding or broken?

Yes

GO to B3

No	INSTALL a new door latch. For a front door, REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation). For a rear door, REFER to: Rear Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

B3 CHECK THE EXTERIOR DOOR HANDLE REINFORCEMENT

Disconnect the exterior door handle actuating cable from the exterior door handle reinforcement.

Pull and release the exterior door handle.

Does the exterior door handle operate correctly?

Yes

INSTALL a new exterior door handle cable.

INSTALL a new exterior door handle reinforcement. For a front door,
REFER to: Exterior Front Door Handle Reinforcement (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation). For a rear door,
REFER to: Exterior Rear Door Handle Reinforcement (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

A Door Is Difficult Or Does Not Open From The Interior Door Handle

Normal Operations and Fault Conditions

The interior door handle is connected to the door latch by an actuating cable. When the interior door handle is pulled, the cable pulls on the latch lever. When the latch lever moves, the door latch releases, allowing the door to open.

Possible Causes

Broken or binding cable/linkage
Door latch

Visual Inspection and Diagnostic Pre-checks

For the rear doors, make sure the child safety lock is in the unlock position.

PINPOINT TEST C: A DOOR IS DIFFICULT OR DOES NOT OPEN FROM THE INTERIOR DOOR HANDLE

C1 CHECK THE LATCH OPERATION FROM BOTH DOOR HANDLES

NOTE: Make sure the child safety lock is in the unlock position for the rear doors.

NOTE: The rear door interior door handle must be pulled twice to unlock and unlatch. Open the door using both the interior and exterior door handles.

Does the door open normally from one of the door handles?

Yes

If the door is difficult/does not open from only the interior door handle, GO to C2
If the door is difficult/does not open from only the exterior door handle, GO to Pinpoint Test B

No	GO to Pinpoint Test A

C2 CHECK THE INTERIOR DOOR HANDLE AND CABLE/LINKAGE OPERATION

Remove the door trim panel.

Install the interior door handle back onto the release cable.

Operate the interior door handle while observing the cable/linkage.

Are any of the interior door handle components or cable/linkages binding or broken?

Yes

REPAIR as necessary.

No	INSTALL a new door latch. For a front door, REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation). For a rear door, REFER to: Rear Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

The Exterior Door Release Handle Sticks

Normal Operations and Fault Conditions

Possible Causes

Binding linkage
Broken handle return spring
Door latch

PINPOINT TEST D: THE EXTERIOR DOOR RELEASE HANDLE STICKS

D1 CHECK THE EXTERIOR DOOR HANDLE AND LINKAGE OPERATION

Disconnect the exterior door handle actuating cable from the door latch.

Operate the exterior door handle while observing the linkage.

Are any of the exterior door handle components or linkages binding?

Yes

GO to D2

No	INSTALL a new door latch. For a front door, REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation). For a rear door, REFER to: Rear Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

D2 CHECK FOR A BROKEN RETURN SPRING

Disconnect the exterior door handle actuating cable from the exterior door handle reinforcement.

Pull and release the exterior door handle.

Does the exterior door handle return to a closed position once released?

Yes

INSTALL a new exterior door handle cable.

The Interior Door Release Handle Sticks

Normal Operations and Fault Conditions

The interior door handle is connected to the door latch by an actuating cable. When the interior door handle is pulled, the cable pulls on the latch lever. When the latch lever is moved, the door latch releases, allowing the door to open. The handle has a return spring to make sure the handle returns to a closed position.

Possible Causes

Binding cable
Broken handle return spring
Door latch

PINPOINT TEST E: THE INTERIOR DOOR RELEASE HANDLE STICKS

E1 CHECK FOR A BROKEN RETURN SPRING

Remove the interior door handle.
- For a front door,
  REFER to: Interior Front Door Handle (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
- For a rear door,
  REFER to: Interior Rear Door Handle (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

Pull and release the interior door handle.

Does the interior door handle return to a closed position once released?

Yes

GO to E2

No	INSTALL a new interior door handle. For a front door, REFER to: Interior Front Door Handle (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation). For a rear door, REFER to: Interior Rear Door Handle (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

E2 CHECK THE INTERIOR DOOR HANDLE CABLE OPERATION

Remove the interior door latch release cable.

Observe the door latch release cable for any damage or binding.

Is the door latch release cable OK?

Yes

INSTALL a new door latch. For a front door,
REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation). For a rear door,
REFER to: Rear Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

No	INSTALL a new interior door handle cable.

Squeak-Rattle-Chucking Noise From Door

Possible Causes

Door alignment
Striker adjustment
Door latch

PINPOINT TEST F: SQUEAK-RATTLE-CHUCKING NOISE FROM DOOR

F1 CHECK FOR ANY LOOSE COMPONENTS

Remove the door trim panel.
- For a front door,
  REFER to: Front Door Trim Panel (501-05 Interior Trim and Ornamentation, Removal and Installation).
- For a rear door,
  REFER to: Rear Door Trim Panel (501-05 Interior Trim and Ornamentation, Removal and Installation).

Inspect inside the door for any loose components.

Are there any loose components inside the door?

Yes

REPAIR as necessary.

GO to F2

F2 CHECK THE STRIKER ADJUSTMENT

Check the adjustment of the striker.

Is the striker adjusted correctly?

Yes

GO to F3

No	ADJUST the striker as necessary.

F3 CHECK THE DOOR ALIGNMENT

Check the alignment of the door.

Is the door aligned correctly?

Yes

GO to F4

No	ADJUST the door as necessary. For a front door, REFER to: Front Door Alignment (501-03 Body Closures, General Procedures). For a rear door, REFER to: Rear Door Alignment (501-03 Body Closures, General Procedures).

F4 CHECK THE LATCH OPERATION AFTER LUBRICATION

Lubricate the door latch.
REFER to: Door Latch Lubrication (501-14 Handles, Locks, Latches and Entry Systems, General Procedures).

Using a screwdriver, fully close the latch (2 clicks).

Operate the door latch and listen for the noise.

Is the original noise still present after the latch is lubricated?

Yes

No	The concern was caused by an insufficiently lubricated door latch.

The Manual Door Lock Cylinder Inoperative

Normal Operations and Fault Conditions

The door lock cylinder is connected to the door latch via a lock rod and can be used to manually lock/unlock the door.

Possible Causes

Bent or binding lock rod and lever
Door lock cylinder
Door latch

PINPOINT TEST G: THE MANUAL DOOR LOCK CYLINDER INOPERATIVE

G1 CHECK THE LOCK AND UNLOCK OPERATION

Insert a key into the lock cylinder and rotate the lock cylinder to the lock and unlock positions.

Does the door lock cylinder freely rotate without locking and unlocking the door?

Yes

GO to G2

GO to G4

G2 CHECK THE DOOR LOCK CYLINDER (FREE-SPIN)

Remove the door lock cylinder.
REFER to: Front Door Lock Cylinder (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

Operate the door lock cylinder with the key while holding the lever on the lock cylinder.

Does the key in the door lock cylinder rotate freely while the lever is stationary?

Yes

INSTALL a new door lock cylinder.
REFER to: Front Door Lock Cylinder (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

GO to G3

G3 CHECK THE DOOR LOCK CYLINDER LINKAGE CONNECTION

Inspect the door lock cylinder linkage.

Is the door lock cylinder rod and lever disconnected?

Yes

CONNECT the door lock cylinder rod and lever.

No	INSTALL a new door latch. REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

G4 CHECK THE LOCK CYLINDER OPERATION AFTER LUBRICATION

Spray a lock lubricant (such as Motorcraft® XL-1) into the lock cylinder opening for a couple of seconds.

Operate the door lock cylinder with the key.

Does the door lock and unlock using the door lock cylinder?

Yes

The concern was caused by an insufficiently lubricated lock cylinder. SPRAY a multi-purpose grease (such as Motorcraft® XL-5) into the lock cylinder for a couple seconds to provide long term lubrication.

GO to G5

G5 CHECK THE DOOR LOCK CYLINDER FOR BINDING

Remove the door lock cylinder.
REFER to: Front Door Lock Cylinder (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

Operate the door lock cylinder with the key.

Does the door lock cylinder rotate freely?

Yes

GO to G6

No	INSTALL a new door lock cylinder. REFER to: Front Door Lock Cylinder (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

G6 CHECK THE DOOR LOCK CYLINDER LINKAGE

Operate the door lock using the door lock cylinder linkage.

Operate the door lock cylinder with the key.

Is the door lock cylinder rod and lever binding, damaged or disconnected?

Yes

REPAIR as necessary

No	INSTALL a new door latch. REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

The Ignition Lock Cylinder Difficult To Turn

Normal Operations and Fault Conditions

The ignition lock cylinder mechanically rotates the ignition switch within the ignition lock cylinder housing. Insertion and extraction of the key and rotation of the lock cylinder using a correctly cut key should be smooth and require minimal effort.

Possible Causes

Key
Ignition switch
Ignition lock cylinder

PINPOINT TEST H: THE IGNITION LOCK CYLINDER DIFFICULT TO TURN

H1 CHECK THE KEY BLADE FOR DAMAGE

Inspect the key for an incorrect cut, burrs or damage.

Is the key correctly cut and free of burrs and damage?

Yes

GO to H2

REPLACE and PROGRAM a new key.
REFER to: Key Programming Using Diagnostic Equipment (419-01B Passive Anti-Theft System (PATS) - Vehicles Without: Keyless Entry and Push Button Start, General Procedures). If the replacement key is equipped with a RKE transmitter, PROGRAM the RKE transmitter.
REFER to: Remote Keyless Entry (RKE) Transmitter Programming (501-14 Handles, Locks, Latches and Entry Systems, General Procedures).

H2 CHECK THE IGNITION LOCK CYLINDER OPERATION

Insert the key into the ignition lock cylinder and rotate the key through all ignition switch positions.

Does the key rotate through all ignition switch positions without excessive effort?

Yes

The mechanical function of the ignition lock cylinder is OK.

GO to H3

H3 CHECK THE IGNITION LOCK CYLINDER WHILE INSERTING THE KEY

Remove the ignition lock cylinder.
REFER to: Ignition Lock Cylinder (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

While holding the ignition lock cylinder, apply finger pressure to the back of the lock.

With pressure still applied to the back of the lock, insert and remove the key from the ignition lock cylinder. Repeat this step several times.

Does the key insert and remove freely into the ignition lock cylinder?

Yes

GO to H4

No	INSTALL a new ignition lock cylinder. REFER to: Ignition Lock Cylinder (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

H4 CHECK THE IGNITION LOCK CYLINDER FOR BINDING ROTATION

While holding the ignition lock cylinder, apply finger pressure to the back of the lock.

With pressure still applied to the back of the lock, use the key to rotate the ignition lock cylinder through all positions.

Does the ignition lock cylinder rotate freely?

Yes

INSTALL a new ignition switch.
REFER to: Ignition Switch - Vehicles Without: Keyless Entry and Push Button Start (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).

No	INSTALL a new ignition lock cylinder. REFER to: Ignition Lock Cylinder (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

All Door Locks Are Inoperative

Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions

REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).

Possible Causes

Fuse
Wiring, terminals or connectors
Liftgate/luggage compartment lid/ latch
BCM

PINPOINT TEST I: ALL DOOR LOCKS ARE INOPERATIVE

I1 VERIFY THE DOOR LOCK OPERATION FROM THE RKE (REMOTE KEYLESS ENTRY) TRANSMITTER AND THE DOOR LOCK CONTROL SWITCH

Press the LOCK and UNLOCK buttons on a RKE transmitter and press the interior door lock control switch.

Are the door locks inoperative from the RKE transmitter and door lock control switch?

Yes

VERIFY the BJB fuse 4 (20A) is OK. If OK, GO to I2
If not OK, GO to I5

If the door locks are inoperative from the door lock control switch, GO to Pinpoint Test K
If the door locks are inoperative from the RKE transmitter (vehicles without push-button start), GO to Pinpoint Test N
If the door locks are inoperative from the RKE transmitter (vehicles with push-button start), GO to Pinpoint Test O

I2 CHECK THE BCM (BODY CONTROL MODULE) POWER DOOR LOCK VOLTAGE SUPPLY CIRCUIT FOR AN OPEN

Ignition OFF.

Disconnect BCM C2280C .

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C2280C-16 Ground

the voltage greater than 11 volts?

Yes

GO to I3

No	REPAIR the circuit.

I3 CHECK THE BCM (BODY CONTROL MODULE) POWER DOOR LOCK GROUND CIRCUIT FOR AN OPEN

Disconnect BCM C2280B .

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C2280B-16 Ground

Is the resistance less than 3 ohms?

Yes

GO to I4

No	REPAIR the circuit.

I4 CHECK THE LOCK CIRCUIT FOR AN OPEN

Ignition OFF.

Disconnect Right Front Door Latch C609 .

Measure
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C2280C-3 C609-2

Is the resistance less than 3 ohms?

Yes

GO to I8

No	REPAIR the circuit.

I5 CHECK THE BCM (BODY CONTROL MODULE) LIFTGATE/LUGGAGE COMPARTMENT LID RELEASE OUTPUT FOR A SHORT TO GROUND

NOTE: If BJB fuse 6 (30A) fails immediately upon installation, repair the BCM power door lock voltage supply circuit for a short to ground.

Install a new BJB fuse 4 (20A).

Operate the liftgate/luggage compartment lid release by pressing the liftgate/luggage compartment lid release button on a RKE transmitter.

Is the BJB fuse 4 (20A) OK?

Yes

GO to I7

GO to I6

I6 ISOLATE THE BCM (BODY CONTROL MODULE) LIFTGATE/LUGGAGE COMPARTMENT LID RELEASE OUTPUT CIRCUIT FOR A SHORT TO GROUND

Disconnect Liftgate/Luggage Compartment Lid Latch C4223 .

Install a new BJB fuse 4 (20A).

Operate the liftgate/luggage compartment lid release by pressing the liftgate/luggage compartment lid release button on a RKE transmitter.

Is the BJB fuse 4 (20A) OK?

Yes

For 4-door vehicles, INSTALL a new luggage compartment lid latch.
REFER to: Luggage Compartment Lid Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation). For 5-door vehicles, INSTALL a new liftgate latch.
REFER to: Liftgate Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

No	REPAIR the circuit.

I7 CHECK THE LOCK CIRCUIT FOR A SHORT TO GROUND

Operate the door lock actuators by pressing the lock button on a RKE transmitter.

Is the BJB fuse 4 (20A) OK?

Yes

REPAIR the BCM unlock output circuit for a short to ground.

No	REPAIR the BCM lock output circuit for a short to ground.

I8 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

Disconnect and inspect all the BCM connectors.

Repair:
- corrosion (install new connectors or terminals - clean module pins)
- damaged or bent pins - install new terminals pins
- pushed-out pins - install new pins as necessary

Reconnect the BCM connectors and make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

A Single or More Than One Door Lock Is Inoperative

Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions

REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).

Possible Causes

Wiring, terminals or connectors
Door latch
BCM

PINPOINT TEST J: A SINGLE OR MORE THAN ONE DOOR LOCK IS INOPERATIVE

NOTICE: The following Pinpoint Test uses a test light to simulate normal circuit loads. Use only a Rotunda Test Lamp (SGT27000) or 250-300mA incandescent bulb test lamp. To avoid connector terminal damage, use the Rotunda Flex Probe kit for the test lamp probe connection to the vehicle. Do not use the test lamp probe directly on any connector.

J1 CHECK THE LOCK OUTPUT CIRCUIT FOR AN OPEN

Ignition OFF.

Disconnect suspect door latch.

For the suspect door latch, connect:
Click to display connectors
Left Front Door Latch

Lead 1 Measurement / Action Lead 2

C525-7 Ground

Click to display connectors
Right Front Door Latch

Lead 1 Measurement / Action Lead 2

C609-2 Ground

Click to display connectors
Left Rear Door Latch

Lead 1 Measurement / Action Lead 2

C705-7 Ground

Click to display connectors
Right Rear Door Latch

Lead 1 Measurement / Action Lead 2

C805-2 Ground

NOTE: The BCM only supplies voltage to the actuator momentarily. It is important to monitor the test lamp while pressing the lock button. Observe the test lamp while pressing the lock button on a RKE transmitter.

Does the test lamp momentarily illuminate?

Yes

GO to J2

No	REPAIR the circuit.

J2 CHECK THE UNLOCK OUTPUT CIRCUIT FOR AN OPEN

For the suspect door latch, connect:
Click to display connectors
Left Front Door Latch

Lead 1 Measurement / Action Lead 2

C525-8 Ground

Click to display connectors
Right Front Door Latch

Lead 1 Measurement / Action Lead 2

C609-1 Ground

Click to display connectors
Left Rear Door Latch

Lead 1 Measurement / Action Lead 2

C705-8 Ground

Click to display connectors
Right Rear Door Latch

Lead 1 Measurement / Action Lead 2

C805-1 Ground

NOTE: The BCM only supplies voltage to the actuator momentarily. It is important to monitor the test lamp while pressing the unlock button. Observe the test lamp while pressing the unlock button on a RKE transmitter.

Does the test lamp momentarily illuminate?

Yes

GO to J3

J3 CHECK THE BCM (BODY CONTROL MODULE) UNLOCK OUTPUT CIRCUIT FOR AN OPEN

Disconnect BCM C2280C .

For the suspect door latch, measure:
Click to display connectors
Left Front Door Latch

Positive Lead Measurement / Action Negative Lead

C525-8 C2280C-8

Click to display connectors
Right Front Door Latch

Positive Lead Measurement / Action Negative Lead

C609-1 C2280C-2

Click to display connectors
Left Rear Door Latch

Positive Lead Measurement / Action Negative Lead

C705-8 C2280C-2

Click to display connectors
Right Rear Door Latch

Positive Lead Measurement / Action Negative Lead

C805-1 C2280C-2

Is the resistance less than 3 ohms?

Yes

GO to J4

No	REPAIR the circuit.

J4 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

Disconnect and inspect all the BCM connectors.

Repair:
- corrosion (install new connectors or terminals - clean module pins)
- damaged or bent pins - install new terminals pins
- pushed-out pins - install new pins as necessary

Reconnect the BCM connectors and make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

All Door Locks Are Inoperative From The Door Lock Control Switch

Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions

REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).

BCM DTC Fault Trigger Conditions

DTC	Description	Fault Trigger Conditions
B108F:23	Cabin Lock/Unlock Switch: Signal Stuck Low	Sets when the BCM detects a short to ground from the door lock control switch input circuit.

Possible Causes

Wiring, terminals or connectors
FCIM
BCM

PINPOINT TEST K: ALL DOOR LOCKS ARE INOPERATIVE FROM THE DOOR LOCK CONTROL SWITCH

K1 CHECK FOR BCM (BODY CONTROL MODULE) DTC (DIAGNOSTIC TROUBLE CODE) B108F:23

Ignition ON.

Using a diagnostic scan tool, perform the BCM self-test.

Is DTC B108F:23 present?

Yes

GO to K2

GO to K4

K2 ISOLATE THE FCIM (FRONT CONTROLS INTERFACE MODULE) FOR A SHORT TO GROUND

Ignition OFF.

Disconnect FCIM C2402 .

Ignition ON.

Using a diagnostic scan tool, clear the BCM Diagnostic Trouble Codes (DTCs).

Wait 10 seconds.

Using a diagnostic scan tool, perform the BCM self-test.

Is DTC B108F:23 still present?

Yes

GO to K3

No	INSTALL a new FCIM . REFER to Section 415-00.

K3 CHECK THE DOOR LOCK CONTROL SWITCH INPUT CIRCUIT FOR A SHORT TO GROUND

Ignition OFF.

Disconnect BCM C2280F .

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C2280F-20 Ground

Is the resistance greater than 10,000 ohms?

Yes

GO to K7

No	REPAIR the circuit.

K4 BYPASS THE FCIM (FRONT CONTROLS INTERFACE MODULE)

Ignition OFF.

Disconnect FCIM C2402 .

Momentarily connect:
Click to display connectors

Lead 1 Measurement / Action Lead 2

C2402-6 C2402-5

Do the doors lock/unlock when the jumper wire is connected?

Yes

INSTALL a new FCIM . REFER to Section 415-00.

GO to K5

K5 CHECK THE FCIM (FRONT CONTROLS INTERFACE MODULE) GROUND CIRCUIT FOR AN OPEN

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C2402-5 Ground

Is the resistance less than 3 ohms?

Yes

GO to K6

No	REPAIR the circuit.

K6 CHECK THE DOOR LOCK CONTROL SWITCH INPUT CIRCUIT FOR AN OPEN

Disconnect BCM C2280F .

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C2402-6 C2280F-20

Is the resistance less than 3 ohms?

Yes

GO to K7

No	REPAIR the circuit.

K7 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

Disconnect and inspect all the BCM connectors.

Repair:
- corrosion (install new connectors or terminals - clean module pins)
- damaged or bent pins - install new terminals pins
- pushed-out pins - install new pins as necessary

Reconnect the BCM connectors and make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

The Door Lock Indicator Is Inoperative Or Always On

Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions

REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).

BCM DTC Fault Trigger Conditions

DTC	Description	Fault Trigger Conditions
B1108:77	Driver Door Central Locking Motor: Commanded Position Not Reachable	Sets continuous when the BCM detects the incorrect feedback on the door lock/unlock monitor circuit after a central lock or unleck event. When the BCM commands the doors to lock, it expects the lock/unlock monitor circuit to be open. When the BCM commands all the doors to unlock, it expects the lock/unlock monitor circuit to be grounded.
B1108:92	Driver Door Central Locking Motor: Performance or Incorrect Operation	Sets only during the BCM self-test when it detects the incorrect feedback on the door lock/unlock monitor circuit. The BCM energizes the internal lock and unlock relays to lock and unlock all of the doors. When the BCM commands the doors to lock, it expects the lock/unlock monitor circuit to be open. When the BCM commands the doors to unlock, it expects the lock/unlock monitor circuit to be grounded.

Possible Causes

Wiring, terminals or connectors
Door latch
FCIM
BCM

PINPOINT TEST L: THE DOOR LOCK INDICATOR IS INOPERATIVE OR ALWAYS ON

L1 CHECK THE DOOR LOCK ACTUATOR OPERATION

Ignition OFF.

Check the operation of the door locks using the interior door lock control switch.

Do the door locks operate correctly?

Yes

GO to L2

No	IDENTIFY the symptom and REFER to the Symptom Chart: Handles, Locks, Latches and Entry Systems in this section.

L2 CHECK THE COURTESY LAMP OPERATION

Open and then close each door, one at a time, while observing the operation of the courtesy lamps.

Do the courtesy lamps operate correctly?

Yes

GO to L3

No	REFER to: Interior Lighting (417-02 Interior Lighting, Diagnosis and Testing).

L3 CHECK THE DOOR LOCK INDICATOR OPERATION WITH THE DOORS UNLOCKED

NOTE: Make sure the child safety lock is off before performing this pinpoint test.

Ignition ON.

Unlock the doors using a RKE transmitter.

Is the door lock indicator illuminated?

Yes

GO to L4

GO to L8

L4 CHECK FOR BCM (BODY CONTROL MODULE) DTC (DIAGNOSTIC TROUBLE CODE) B1108:77 OR B1108:92 (INDICATOR ALWAYS ON)

Using a diagnostic scan tool, perform the BCM self-test.

Is DTC B1108:77 or B1108:92 present?

Yes

GO to L5

GO to L6

L5 CHECK THE UNLOCK FEEDBACK CIRCUIT FOR AN OPEN

Ignition OFF.

Using a RKE transmitter, unlock the doors.

Disconnect BCM C2280G .

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C2280G-8 Ground

Is the resistance less than 3 ohms?

Yes

GO to L19

No	REPAIR the circuit.

L6 CHECK THE BCM (BODY CONTROL MODULE) DOOR LOCK INDICATOR OUTPUT

Ignition OFF.

Disconnect FCIM C2402 .

Using a RKE transmitter, unlock the doors.

Ignition ON.

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C2402-2 Ground

Is any voltage present?

Yes

GO to L7

No	INSTALL a new FCIM . REFER to Section 415-00.

L7 CHECK THE BCM (BODY CONTROL MODULE) DOOR LOCK INDICATOR OUTPUT FOR A SHORT TO VOLTAGE

Ignition OFF.

Disconnect BCM C2280E .

Ignition ON.

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C2402-2 Ground

Is any voltage present?

Yes

REPAIR the circuit.

GO to L19

L8 CHECK THE DOOR LOCK INDICATOR OPERATION WITH THE DOORS LOCKED

Lock the doors using a RKE transmitter.

Is the door lock indicator illuminated?

Yes

GO to L18

GO to L9

L9 CHECK FOR BCM (BODY CONTROL MODULE) DTC (DIAGNOSTIC TROUBLE CODE) B1108:77 OR B1108:92 (INDICATOR INOPERATIVE)

Using a diagnostic scan tool, perform the BCM self-test.

Is DTC B1108:77 or B1108:92 present?

Yes

GO to L13

GO to L10

L10 CHECK FOR VOLTAGE TO THE FCIM (FRONT CONTROLS INTERFACE MODULE)

Ignition OFF.

Disconnect FCIM C2402 .

Ignition ON.

Using a RKE transmitter, lock the doors.

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C2402-2 Ground

Is the voltage greater than 11 volts?

Yes

INSTALL a new FCIM . REFER to Section 415-00.

GO to L11

L11 CHECK THE BCM (BODY CONTROL MODULE) DOOR LOCK INDICATOR OUTPUT FOR A SHORT TO GROUND

Ignition OFF.

Disconnect BCM C2280E .

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C2402-2 Ground

Is the resistance greater than 10,000 ohms?

Yes

GO to L12

No	REPAIR the circuit.

L12 CHECK THE BCM (BODY CONTROL MODULE) DOOR LOCK INDICATOR OUTPUT FOR AN OPEN

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C2402-2 C2280E-12

Is the resistance less than 3 ohms?

Yes

GO to L19

No	REPAIR the circuit.

L13 CHECK THE LEFT FRONT DOOR LATCH FOR A SHORT TO GROUND

Ignition OFF.

Disconnect Left Front Door Latch C525 .

Ignition ON.

Lock the doors using a RKE transmitter.

Is the door lock indicator illuminated?

Yes

INSTALL a new left front door latch.
REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

GO to L14

L14 CHECK THE RIGHT FRONT DOOR LATCH FOR A SHORT TO GROUND

Ignition OFF.

Disconnect Right Front Door Latch C609 .

Ignition ON.

Lock the doors using a RKE transmitter.

Is the door lock indicator illuminated?

Yes

INSTALL a new right front door latch.
REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

GO to L15

L15 CHECK THE LEFT REAR DOOR LATCH FOR A SHORT TO GROUND

Ignition OFF.

Disconnect Left Rear Door Latch C705 .

Ignition ON.

Lock the doors using a RKE transmitter.

Is the door lock indicator illuminated?

Yes

INSTALL a new left rear door latch.
REFER to: Rear Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

GO to L16

L16 CHECK THE RIGHT REAR DOOR LATCH FOR A SHORT TO GROUND

Ignition OFF.

Disconnect Right Rear Door Latch C805 .

Ignition ON.

Lock the doors using a RKE transmitter.

Is the door lock indicator illuminated?

Yes

INSTALL a new right rear door latch.
REFER to: Rear Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

GO to L17

L17 CHECK THE UNLOCK FEEDBACK CIRCUIT FOR A SHORT TO GROUND

Ignition OFF.

Disconnect BCM C2280G .

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C2280G-8 Ground

Is the resistance greater than 10,000 ohms?

Yes

GO to L19

No	REPAIR the circuit

L18 CHECK THE UNLOCK FEEDBACK CIRCUIT FOR AN OPEN (INDICATOR ILLUMINATES WHEN INDIVIDUAL DOOR IS UNLOCKED)

Ignition OFF.

Disconnect suspect door latch.

Disconnect BCM C2280G .

For the suspect door latch, measure:
Click to display connectors
Left Front Door

Positive Lead Measurement / Action Negative Lead

C525-4 C2280G-8

Click to display connectors
Right Front Door

Positive Lead Measurement / Action Negative Lead

C609-5 C2280G-8

Click to display connectors
Left Rear Door

Positive Lead Measurement / Action Negative Lead

C705-4 C2280G-8

Click to display connectors
Right Rear Door

Positive Lead Measurement / Action Negative Lead

C805-5 C2280G-8

Is the resistance less than 3 ohms?

Yes

INSTALL a new door latch in question. For a front door,
REFER to: Front Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation). For a rear door,
REFER to: Rear Door Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

No	REPAIR the circuit.

L19 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

Disconnect and inspect all the BCM connectors.

Repair:
- corrosion (install new connectors or terminals - clean module pins)
- damaged or bent pins - install new terminals pins
- pushed-out pins - install new pins as necessary

Reconnect the BCM connectors and make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

The Liftgate/Luggage Compartment Lid Release Is Inoperative

Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions

REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).

BCM DTC Fault Trigger Conditions

DTC	Description	Fault Trigger Conditions
B113E:23	External Boot/Trunk Release Switch: Signal Stuck Low	Sets when the BCM detects a short to ground from the liftgate/luggage compartment lid release switch input circuit.
B1187:92	Trunk Motor: Performance or Incorrect Operation	Sets during the self-test when the BCM energizes the internal liftgate/luggage compartment lid relay to release the latch but does not detect the liftgate/luggage compartment lid ajar. When the BCM commands the liftgate/luggage compartment lid latch to release during the self-test, it checks the liftgate/luggage compartment lid ajar input circuit, expecting input circuit to indicate the liftgate/luggage compartment lid open.

RFA Module DTC Fault Trigger Conditions

DTC	Description	Fault Trigger Conditions
B113E:24	External Boot/Trunk Release Switch: Signal Stuck High	Sets when the RFA module detects a short to ground from the liftgate/luggage compartment lid release switch input circuit.

Possible Causes

Wiring, terminals or connectors
Liftgate/luggage compartment lid release switch
Liftgate/luggage compartment lid latch
BCM

Visual Inspection and Diagnostic Pre-checks

Inspect the liftgate/luggage compartment lid release switch for damage.

PINPOINT TEST M: THE LIFTGATE/LUGGAGE COMPARTMENT LID RELEASE IS INOPERATIVE

M1 CHECK THE DOOR LOCK OPERATION

Ignition ON.

Lock and unlock the doors using the interior door lock control switch.

Do the door locks operate?

Yes

GO to M2

No	GO to Pinpoint Test I

M2 CHECK THE LIFTGATE/LUGGAGE COMPARTMENT LID RELEASE SWITCH T_GATE_SW PID (PARAMETER IDENTIFICATION)

Using a diagnostic scan tool, view the BCM Parameter Identifications (PIDs).

Using a diagnostic scan tool, view the BCM liftgate/luggage compartment lid release switch input PID T_GATE_SW while pressing and press and releasing the liftgate/luggage compartment lid release switch.

Does the PID correspond correctly?

Yes

GO to M9

No	If the PID indicates the switch is always pressed, GO to M3 If the PID indicates the switch is never pressed, GO to M6

M3 ISOLATE THE LIFTGATE/LUGGAGE COMPARTMENT LID RELEASE SWITCH USING THE LIFTGATE/LUGGAGE COMPARTMENT LID RELEASE SWITCH (T_GATE_SW) PID (PARAMETER IDENTIFICATION)

Ignition OFF.

Disconnect Liftgate/Luggage Compartment Lid Release Switch C4224 .

Ignition ON.

Using a diagnostic scan tool, view the BCM PID PID T_GATE_SW.

Does the PID continue to indicate the switch is pressed?

Yes

If equipped with the passive entry feature, GO to M4
If not equipped with the passive entry feature, GO to M5

For 4-door vehicles, INSPECT the jumper harness for any shorts to ground. REPAIR as necessary. If the jumper harness is OK, INSTALL a new luggage compartment lid release switch.
REFER to: Luggage Compartment Lid Release Switch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation). For 5-door vehicles, INSPECT the jumper harness for any shorts to ground. REPAIR as necessary. If the jumper harness is OK, INSTALL a new liftgate release switch.
REFER to: Liftgate Release Switch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

M4 ISOLATE THE RFA (REMOTE FUNCTION ACTUATOR) MODULE USING THE LIFTGATE/LUGGAGE COMPARTMENT LID RELEASE SWITCH (T_GATE_SW) PID (PARAMETER IDENTIFICATION)

Ignition OFF.

Disconnect RFA Module C3503B .

Disconnect Smart Keyless Entry Ignition Relay.

Connect:

Lead 1 Measurement / Action Lead 2

Smart keyless entry ignition relay, cavity 3 Smart keyless entry ignition relay, cavity 5

Using a diagnostic scan tool, view the BCM liftgate/luggage compartment lid release switch input PID T_GATE_SW.

Does the PID continue to indicate the switch is pressed?

Yes

REMOVE the fused jumper wire. CONNECT the smart keyless entry ignition relay. GO to M5

No	REMOVE the fused jumper wire. CONNECT the smart keyless entry ignition relay. GO to M13

M5 CHECK THE LIFTGATE/LUGGAGE COMPARTMENT LID RELEASE SWITCH INPUT CIRCUIT FOR A SHORT TO GROUND

Ignition OFF.

Disconnect BCM C2280G .

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C2280G-6 Ground

Is the resistance greater than 10,000 ohms?

Yes

GO to M14

No	REPAIR the circuit.

M6 BYPASS THE LIFTGATE/LUGGAGE COMPARTMENT LID RELEASE SWITCH AND CHECK THE LIFTGATE/LUGGAGE COMPARTMENT LID RELEASE SWITCH T_GATE_SW PID (PARAMETER IDENTIFICATION)

Ignition OFF.

Disconnect Liftgate/Luggage Compartment Lid Release Switch C4224 .

Ignition ON.

Connect:
Click to display connectors

Lead 1 Measurement / Action Lead 2

C4224-3 C4224-4

Using a diagnostic scan tool, view the BCM liftgate/luggage compartment lid release switch input PID T_GATE_SW.

Does the PID indicate the switch is pressed?

Yes

For 4-door vehicles, REMOVE the fused jumper wire. INSPECT the jumper harness for any opens. REPAIR as necessary. If the jumper harness is OK, INSTALL a new luggage compartment lid release switch.
REFER to: Luggage Compartment Lid Release Switch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation). For 5-door vehicles, REMOVE the fused jumper wire. INSPECT the jumper harness for any opens. REPAIR as necessary. If the jumper harness is OK, INSTALL a new liftgate release switch.
REFER to: Liftgate Release Switch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

No	REMOVE the fused jumper wire. GO to M7

M7 CHECK THE LIFTGATE/LUGGAGE COMPARTMENT LID RELEASE SWITCH GROUND CIRCUIT FOR AN OPEN

Ignition OFF.

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C4224-4 Ground

Is the resistance less than 3 ohms?

Yes

GO to M8

No	REPAIR the circuit.

M8 CHECK THE LIFTGATE/LUGGAGE COMPARTMENT LID RELEASE SWITCH INPUT CIRCUIT FOR AN OPEN

Disconnect BCM C2280G .

Connect:
Click to display connectors

Lead 1 Measurement / Action Lead 2

C4224-3 C4224-4

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C2280G-6 Ground

Is the resistance less than 3 ohms?

Yes

REMOVE the fused jumper wire. GO to M14

No	REMOVE the fused jumper wire. REPAIR the circuit.

M9 CHECK THE BCM (BODY CONTROL MODULE) LIFTGATE/LUGGAGE COMPARTMENT LID OUTPUT CIRCUIT CONTINUITY

NOTICE: The following step uses a test lamp to simulate normal circuit loads. Use only a Rotunda Test Lamp (SGT27000) or 250-300mA incandescent bulb test lamp. To avoid connector terminal damage, use the Rotunda Flex Probe kit for the test lamp probe connection to the vehicle. Do not use the test lamp probe directly on any connector.

Ignition OFF.

Disconnect Liftgate/Luggage Compartment Lid Latch C4223 .

Connect:
Click to display connectors

Lead 1 Measurement / Action Lead 2

C4223-1 C4223-2

Unlock the doors using the interior door lock control switch.

NOTE: The BCM only supplies voltage to the latch momentarily. It is important to monitor the test lamp while pressing the liftgate/luggage compartment lid release switch. While pressing and releasing the liftgate/luggage compartment lid release switch, observe the test lamp.

Does the test lamp momentarily illuminate?

Yes

No	For 4-door vehicles, GO to M10 For 5-door vehicles, VERIFY the CJB fuse 26 (7.5A) is OK. If OK, GO to M10 If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.

M10 CHECK THE LIFTGATE/LUGGAGE COMPARTMENT LID LATCH GROUND CIRCUIT FOR AN OPEN

Ignition OFF.

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C4223-2 Ground

Is the resistance less than 3 ohms?

Yes

GO to M11

No	REPAIR the circuit.

M11 CHECK THE BCM (BODY CONTROL MODULE) LIFTGATE/LUGGAGE COMPARTMENT LID LATCH OUTPUT CIRCUIT FOR A SHORT TO GROUND

Disconnect BCM C2280C .

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C4223-1 Ground

Is the resistance greater than 10,000 ohms?

Yes

GO to M12

No	REPAIR the circuit.

M12 CHECK THE BCM (BODY CONTROL MODULE) LIFTGATE/LUGGAGE COMPARTMENT LID LATCH OUTPUT CIRCUIT FOR AN OPEN

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C2280C-7 C4223-1

Is the resistance less than 3 ohms?

Yes

GO to M14

No	REPAIR the circuit.

M13 CHECK FOR CORRECT RFA (REMOTE FUNCTION ACTUATOR) MODULE OPERATION

Disconnect and inspect all the RFA module connectors.

Repair:
- corrosion (install new connectors or terminals - clean module pins)
- damaged or bent pins - install new terminals pins
- pushed-out pins - install new pins as necessary

Reconnect the RFA module connectors and make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new RFA module.
REFER to: Remote Function Actuator (RFA) Module (419-10 Multifunction Electronic Modules, Removal and Installation).

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

M14 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

Disconnect and inspect all the BCM connectors.

Repair:
- corrosion (install new connectors or terminals - clean module pins)
- damaged or bent pins - install new terminals pins
- pushed-out pins - install new pins as necessary

Reconnect the BCM connectors and make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

The RKE Transmitter Is Inoperative (without push-button start)

Normal Operations and Fault Conditions

REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).

BCM DTC Fault Trigger Conditions

DTC	Description	Fault Trigger Conditions
B1D21:62	Remote Control Switch: Signal Compare Failure	Sets when the BCM detects the rolling counter received from a RKE transmitter is out of synchronization with the rolling counter stored in the module.

Possible Causes

Integrated Keyhead Transmitter (IKT) battery
Integrated Keyhead Transmitter (IKT)
Integrated Keyhead Transmitter (IKT) button pressed a substantial amount of times while outside the range of the vehicle
Integrated Keyhead Transmitter (IKT) RKE transmitter programming
BCM

Visual Inspection and Diagnostic Pre-checks

Inspect the Integrated Keyhead Transmitter (IKT) for damage.
Check for aftermarket RKE transmitters.

PINPOINT TEST N: THE RKE (REMOTE KEYLESS ENTRY) TRANSMITTER IS INOPERATIVE (WITHOUT PUSH-BUTTON START)

NOTE: Aftermarket or dealer-installed systems may adversely affect the RKE system operation. Disconnect these systems before diagnosing any RKE system concerns. At least 2 Integrated Keyhead Transmitters (IKTs) should be present when diagnosing the RKE system.

N1 CHECK THE OPERATION OF THE RKE (REMOTE KEYLESS ENTRY) SYSTEM WITH THE IGNITION OFF

Ignition ON.

Check the RKE functionality of the Integrated Keyhead Transmitter (IKT).

Does the system operate correctly now?

Yes

The RKE feature may have been switched off by the BCM to conserve battery power. The RKE feature enables again when the ignition switches ON. INFORM the customer of the correct Integrated Keyhead Transmitter (IKT) operation.

GO to N2

N2 CHECK THE FUNCTIONALITY OF THE RKE (REMOTE KEYLESS ENTRY) TRANSMITTER

Press each button on the suspect Integrated Keyhead Transmitter (IKT) (twice for the liftgate/luggage compartment lid release).

Does any RKE function operate?

Yes

GO to Pinpoint Test P

GO to N3

N3 CHECK THE INOPERATIVE INTEGRATED KEYHEAD TRANSMITTER (IKT) BATTERY

Open the inoperative Integrated Keyhead Transmitter (IKT).

Do not clean off any grease from the battery terminals on the back surface of the circuit board.

Verify the correct battery is used (CR2032).

Remove the Integrated Keyhead Transmitter (IKT) battery and measure the voltage.

Is the voltage greater than 2.5 volts?

Yes

If only one Integrated Keyhead Transmitter (IKT) is present, GO to N4
If multiple Integrated Keyhead Transmitters (IKTs) are inoperative, GO to N5

No	INSTALL a new battery. DO NOT reprogram the Integrated Keyhead Transmitter (IKT) (damaged or dead batteries do not erase RKE transmitters from memory).

N4 PROGRAM THE INOPERATIVE INTEGRATED KEYHEAD TRANSMITTER (IKT)

NOTE: If the Integrated Keyhead Transmitter (IKT) is replaced, it is necessary to program the PATS portion of the key separately.

Program the RKE transmitter portion of the Integrated Keyhead Transmitter (IKT).
REFER to: Remote Keyless Entry (RKE) Transmitter Programming (501-14 Handles, Locks, Latches and Entry Systems, General Procedures).

Check the RKE functionality of the Integrated Keyhead Transmitter (IKT).

Does the RKE functionality operate?

Yes

The system is OK. The concern was caused by an unprogrammed RKE transmitter.

REPLACE the Integrated Keyhead Transmitter (IKT). PROGRAM the RKE transmitter of the Integrated Keyhead Transmitter (IKT).
REFER to: Remote Keyless Entry (RKE) Transmitter Programming (501-14 Handles, Locks, Latches and Entry Systems, General Procedures). PROGRAM the PATS portion of the Integrated Keyhead Transmitter (IKT).
REFER to: Key Programming Using Diagnostic Equipment (419-01B Passive Anti-Theft System (PATS) - Vehicles Without: Keyless Entry and Push Button Start, General Procedures). TEST the system for normal operation. If the concern is still present, GO to N6

N5 PROGRAM ALL THE RKE (REMOTE KEYLESS ENTRY) TRANSMITTERS

NOTE: If the Integrated Keyhead Transmitter (IKT) is replaced, it is necessary to program the PATS portion of the key separately.

Program all of the RKE transmitters.
REFER to: Remote Keyless Entry (RKE) Transmitter Programming (501-14 Handles, Locks, Latches and Entry Systems, General Procedures).

Check the RKE functionality of the suspect Integrated Keyhead Transmitters (IKTs).

Does the RKE functionality operate?

Yes

The system is OK. The concern was caused by unprogrammed RKE transmitters.

GO to N6

N6 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

Disconnect and inspect all the BCM connectors.

Repair:
- corrosion (install new connectors or terminals - clean module pins)
- damaged or bent pins - install new terminals pins
- pushed-out pins - install new pins as necessary

Reconnect the BCM connectors and make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

The RKE Transmitter Is Inoperative (with push-button start)

Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions

REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).

RFA Module DTC Fault Trigger Conditions

DTC	Description	Fault Trigger Conditions
U201F:00	External Receiver: No Sub Type Information	Sets when the RFA module is missing messages from the Radio Frequency (RF) receiver.
U201F:13	External Receiver: Circuit Open	Sets when the RFA module loses communication with the Radio Frequency (RF) receiver.

Possible Causes

Fuse
Wiring, terminals or connectors
Passive key
Passive key battery
Passive key button pressed a substantial amount of times while outside the range of the vehicle
Passive key programming
Network concern
Radio Frequency (RF) receiver
RFA module

Visual Inspection and Diagnostic Pre-checks

Inspect the CJB fuse 7 (7.5A) and make sure it is OK.
Inspect the passive key for damage.
Check for aftermarket passive keys.

PINPOINT TEST O: THE RKE (REMOTE KEYLESS ENTRY) TRANSMITTER IS INOPERATIVE (WITH PUSH-BUTTON START)

NOTE: Aftermarket or dealer-installed systems may adversely affect the RKE system operation. Disconnect these systems before diagnosing any RKE system concerns.

NOTE: At least 2 programmed customer keys need to be present when diagnosing the RKE system.

O1 CHECK FOR THE CORRECT KEYS

NOTE: Make sure the passive keys are those provided with the factory passive entry system and not from an aftermarket system, or a dealer-installed system that may have been installed on the vehicle.

Verify at least 2 passive keys are present and are the correct type for the vehicle.

Are at least 2 correct passive keys present?

Yes

GO to O2

No	The system cannot be tested without at least 2 correct passive keys. INFORM the customer that a minimum of 2 correct passive keys must be present to proceed with diagnosis of the system.

O2 CHECK THE PASSIVE KEY PROGRAMMING

NOTE: Make sure only one passive key is in the passenger compartment when attempting to start the vehicle. Failure to follow this instruction may lead to incorrect test results. Place the suspect passive key next to the steering column shroud by the PATS transceiver and attempt to start the vehicle. Repeat this step on a second key.

Does the vehicle start for both keys?

Yes

GO to O3

No	DIAGNOSE the PATS . REFER to: Passive Anti-Theft System (PATS) (419-01C Passive Anti-Theft System (PATS) - Vehicles With: Keyless Entry and Push Button Start, Diagnosis and Testing).

O3 CHECK THE RKE (REMOTE KEYLESS ENTRY) FUNCTIONALITY OF THE KEYS

Ignition OFF.

Press each RKE button on the passive keys (twice for the liftgate/luggage compartment lid release). Repeat this step on the second key.

Are all the RKE functions inoperative from both keys?

Yes

GO to O9

GO to O4

O4 CHECK THE RKE (REMOTE KEYLESS ENTRY) FUNCTIONALITY OF THE SUSPECT KEY

Press each RKE button (twice for the liftgate/luggage compartment lid release) on the suspect key.

Does any RKE function operate?

Yes

GO to Pinpoint Test P

GO to O5

O5 RESYNCHRONIZE THE INOPERATIVE KEY

Ignition OFF.

Within 30 seconds, press any button on the suspect passive key 4 times consecutively.

Does the RKE functionality operate?

Yes

The system is OK. The concern was caused by a passive key out of synchronization.

GO to O6

O6 RESYNCHRONIZE THE INOPERATIVE KEY USING THE SECOND KEY

Press any button on the operational passive key.

Within 30 seconds, press any button on the suspect passive key.

Check the RKE functionality of the suspect key.

Does the RKE functionality operate?

Yes

The system is OK. The concern was caused by a passive key out of synchronization.

GO to O7

O7 CHECK FOR THE KEY BATTERY LOW MESSAGE

Ignition ON.

Wait 10 seconds to allow the vehicle systems to power up and the IPC to prove-out.

Press and release the unlock button on the passive key. Repeat this several times and observe the messag center.

Does the Key Battery Low message display in the message center?

Yes

INSTALL a new battery. DO NOT reprogram the passive key (damaged or dead batteries do not erase keys from memory).

GO to O8

O8 CHECK THE PASSIVE KEY BATTERY

Open the inoperative passive key.

Do not clean off any grease from the battery terminals on the back surface of the circuit board.

Verify the correct battery is used (CR2032).

Remove the Integrated Keyhead Transmitter (IKT) battery and measure the voltage.

Is the voltage greater than 2.5 volts?

Yes

REPLACE the suspect passive key. PROGRAM the key.
REFER to: Key Programming Using Diagnostic Equipment (419-01C Passive Anti-Theft System (PATS) - Vehicles With: Keyless Entry and Push Button Start, General Procedures).

No	INSTALL a new battery. DO NOT reprogram the passive key (damaged or dead batteries do not erase keys from memory).

O9 CHECK FOR COMMUNICATION TO THE BCM (BODY CONTROL MODULE) AND THE RFA (REMOTE FUNCTION ACTUATOR) MODULE

Ignition ON.

Using a diagnostic scan tool, perform the network test.

Do the BCM and the RFA module pass the network test?

Yes

GO to O10

No	REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

O10 CHECK THE RADIO FREQUENCY (RF) RECEIVER VOLTAGE SUPPLY CIRCUIT FOR AN OPEN

Ignition OFF.

Disconnect Radio Frequency (RF) Receiver C9026 .

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C9026-3 Ground

Is the voltage greater than 11 volts?

Yes

GO to O11

No	VERIFY the CJB fuse 7 (7.5A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.

O11 CHECK THE RADIO FREQUENCY (RF) RECEIVER GROUND CIRCUIT FOR AN OPEN

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C9026-2 Ground

Is the resistance less than 3 ohms?

Yes

GO to O12

No	REPAIR the circuit.

O12 CHECK THE RADIO FREQUENCY (RF) RECEIVER COMMUNICATION CIRCUIT FOR A SHORT TO VOLTAGE

Disconnect RFA Module C3503B .

Disconnect Smart Keyless Entry Ignition Relay.

Connect:

Lead 1 Measurement / Action Lead 2

Smart keyless entry ignition relay, cavity 3 Smart keyless entry ignition relay, cavity 5

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C9026-1 Ground

Is any voltage present?

Yes

REMOVE the fused jumper wire. REPAIR the circuit.

No	REMOVE the fused jumper wire. GO to O13

O13 CHECK THE RADIO FREQUENCY (RF) RECEIVER COMMUNICATION CIRCUIT FOR A SHORT TO GROUND

Connect Smart Keyless Entry Ignition Relay.

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C9026-1 Ground

Is the resistance greater than 10,000 ohms?

Yes

GO to O14

No	REPAIR the circuit.

O14 CHECK THE RADIO FREQUENCY (RF) RECEIVER COMMUNICATION CIRCUIT FOR AN OPEN

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C9026-1 C3503B-3

Is the resistance less than 3 ohms?

Yes

INSTALL a new Radio Frequency (RF) receiver. REFER to Radio Frequency (RF) Receiver in this section.
TEST the system for normal operation. If the concern is still present, GO to O15

No	REPAIR the circuit.

O15 CHECK FOR CORRECT RFA (REMOTE FUNCTION ACTUATOR) MODULE OPERATION

Disconnect and inspect all the RFA module connectors.

Repair:
- corrosion (install new connectors or terminals - clean module pins)
- damaged or bent pins - install new terminals pins
- pushed-out pins - install new pins as necessary

Reconnect the RFA module connectors and make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new RFA module.
REFER to: Remote Function Actuator (RFA) Module (419-10 Multifunction Electronic Modules, Removal and Installation).

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

An Individual Button/Feature Is Inoperative From The RKE Transmitter

Normal Operations and Fault Conditions

REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).

Possible Causes

Door lock system concern
Liftgate/luggage compartment lid release system concern
Key

Visual Inspection and Diagnostic Pre-checks

Inspect the key for damage.

PINPOINT TEST P: AN INDIVIDUAL BUTTON/FEATURE IS INOPERATIVE FROM THE RKE (REMOTE KEYLESS ENTRY) TRANSMITTER

P1 VERIFY THE DOOR LOCK OPERATION

Lock and unlock the doors using the interior door lock control button.

Do the door locks operate?

Yes

GO to P2

No	GO to Pinpoint Test I

P2 VERIFY THE HORN OPERATION USING THE HORN (HORN) PID (PARAMETER IDENTIFICATION)

Ignition ON.

Using a diagnostic scan tool, view the BCM Parameter Identifications (PIDs).

Using a diagnostic scan tool, command the BCM PID HORN on and then off.

Does the horn sound when commanded on?

Yes

GO to P3

No	REFER to: Horn (413-06 Horn, Diagnosis and Testing).

P3 VERIFY THE HAZARD LAMP OPERATION

Ignition OFF.

Activate the hazard lamp function and observe the turn signal lamps.

Do the turn hazard lamps operate correctly?

Yes

GO to P4

No	REFER to: Turn Signal and Hazard Lamps (417-01 Exterior Lighting, Diagnosis and Testing).

P4 VERIFY THE LIFTGATE/LUGGAGE COMPARTMENT LID RELEASE OPERATION

Ignition OFF.

Unlock the doors using the interior door lock control switch.

Press the liftgate/luggage compartment lid release switch located at the rear of the vehicle.

Does the liftgate/luggage compartment lid release?

Yes

For vehicles not equipped with push-button start, REPLACE the suspect Integrated Keyhead Transmitter (IKT). PROGRAM the key.
REFER to: Key Programming Using Diagnostic Equipment (419-01B Passive Anti-Theft System (PATS) - Vehicles Without: Keyless Entry and Push Button Start, General Procedures). PROGRAM the RKE transmitter.
REFER to: Remote Keyless Entry (RKE) Transmitter Programming (501-14 Handles, Locks, Latches and Entry Systems, General Procedures). For vehicles equipped with push-button start, REPLACE the suspect passive key. PROGRAM the passive key.
REFER to: Key Programming Using Diagnostic Equipment (419-01C Passive Anti-Theft System (PATS) - Vehicles With: Keyless Entry and Push Button Start, General Procedures).

No	GO to Pinpoint Test M

The RKE Transmitter Has Poor Range Performance

Normal Operations and Fault Conditions

REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).

For vehicles without push-button start, the Integrated Keyhead Transmitter (IKT) sends a radio signal to the BCM internal antenna. If the BCM detects the signal is from a programmed Integrated Keyhead Transmitter (IKT), it then carries out the selected action. The RKE radio signal has a normal operating range of 20 m (66 ft).

For vehicles with push-button start, the passive sends a radio signal to the Radio Frequency (RF) receiver. The Radio Frequency (RF) receiver sends the passive key information to the RFA module over a communication circuit. If the RFA module BCM detects the signal is from a programmed passive key, it then carries out the selected action. The RKE radio signal has a normal operating range of 20 m (66 ft).

Possible Causes

Key
Key battery
Aftermarket system
High power devices
TV/radio transmission towers
Radio Frequency (RF) receiver (vehicles with push-button start)
BCM (vehicles without push-button start)

Visual Inspection and Diagnostic Pre-checks

Inspect the key for damage.
Inspect the key battery.
Inspect for aftermarket RKE systems.

PINPOINT TEST Q: THE RKE (REMOTE KEYLESS ENTRY) TRANSMITTER HAS POOR RANGE PERFORMANCE

NOTE: At least 2 programmed keys must be present to begin diagnosis of the RKE system.

NOTE: Aftermarket or dealer-installed systems may adversely affect the RKE system operation. Disconnect these systems before diagnosing any RKE system concerns.

Q1 CHECK FOR THE CORRECT KEYS

Verify at least 2 keys of the correct type for the vehicle are present.

Are the correct keys present?

Yes

GO to Q2

No	The system cannot be tested without the correct keys. INFORM the customer the correct keys must be present to proceed with diagnosis of the system.

Q2 CHECK ALL KEYS FOR POOR RANGE PERFORMANCE

NOTE: The 20m (66 ft) measurement of range is not the standard but a guideline that clearly indicates a vehicle is experiencing normal range performance. Check all keys for normal range performance (less than 20m (65.62 ft).

Do all keys experience poor range?

Yes

GO to Q4

GO to Q3

Q3 CHECK THE KEY BATTERY

Open the key.

Verify the correct battery is used (CR2032).

Remove the key battery and measure the voltage.

Is the voltage greater than 2.5 volts?

Yes

For vehicles not equipped with push-button start, REPLACE the suspect key. PROGRAM the PATS portion of the key.
REFER to: Key Programming Using Diagnostic Equipment (419-01B Passive Anti-Theft System (PATS) - Vehicles Without: Keyless Entry and Push Button Start, General Procedures). PROGRAM the RKE transmitter portion of the key.
REFER to: Remote Keyless Entry (RKE) Transmitter Programming (501-14 Handles, Locks, Latches and Entry Systems, General Procedures). For vehicles equipped with push-button start, REPLACE the suspect key. PROGRAM the key.
REFER to: Key Programming Using Diagnostic Equipment (419-01C Passive Anti-Theft System (PATS) - Vehicles With: Keyless Entry and Push Button Start, General Procedures).

No	INSTALL a new battery (make sure the battery is seated correctly). DO NOT reprogram the key (weak or dead batteries do not erase keys from memory).

Q4 CHECK THE LOCATION OF THE VEHICLE AND THE APPROACH ANGLES AROUND THE VEHICLE

Make sure the poor performance is consistent in nature and is not from one approaching angle.

The RKE transmitter range performance may be degraded in certain locations. For example, if the vehicle is within range (0.8 km (0.5 mile) of high-power devices or radio/TV towers, the operating distance of the keys may be reduced.

Is the poor range performance consistent around the vehicle?

Yes

For vehicles not equipped with push-button start, GO to Q5
For vehicles equipped with push-button start, INSTALL a new Radio Frequency (RF) receiver.
REFER to: Radio Frequency (RF) Receiver (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

No	The system is operating correctly at this time. The range may have been affected by environmental interference such as high-power devices or radio/TV towers.

Q5 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

Disconnect and inspect all the BCM connectors.

Repair:
- corrosion (install new connectors or terminals - clean module pins)
- damaged or bent pins - install new terminals pins
- pushed-out pins - install new pins as necessary

Reconnect the BCM connectors and make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

A Door Passive Entry Feature Is Inoperative

Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions

REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).

RFA Module DTC Fault Trigger Conditions

DTC	Description	Fault Trigger Conditions
B10D1:24	Left Front Lock Button: Signal Stuck High	Sets when RFA module detects a short to ground (such as the button stuck in the pressed position) from the driver door handle lock/unlock button input circuit.
B10D3:24	Right Front Lock Button: Signal Stuck High	Sets when the RFA module detects a short to ground (such as the button stuck in the pressed position) from the passenger door handle lock/unlock button input circuit.
B11FD:1F	Left Front Exterior Antenna: Circuit Intermittent	Sets when the RFA module detects an open or short from one of the driver door handle antenna circuits.
B1210:1F	Right Front Exterior Antenna: Circuit Intermittent	Sets when the RFA module detects an open or short from one of the passenger door handle antenna circuits.

Possible Causes

Wiring, terminals or connectors
Exterior door handle (includes lock/unlock button and antenna)
RFA module

Visual Inspection and Diagnostic Pre-checks

Inspect the exterior door handles for damage.

PINPOINT TEST R: A DOOR PASSIVE ENTRY FEATURE IS INOPERATIVE

R1 CHECK THE DOOR LOCK OPERATION

Lock and unlock the doors using the interior door lock control switch.

Do the doors lock and unlock?

Yes

GO to R2

No	GO to Pinpoint Test I

R2 CHECK THE RKE (REMOTE KEYLESS ENTRY) OPERATION

Press the lock and unlock buttons on a passive key.

Do the doors lock and unlock?

Yes

GO to R3

No	GO to Pinpoint Test O

R3 CHECK THE DOOR HANDLE SWITCH (FL_LK_BUT OR FR_LK_BUT) PID (PARAMETER IDENTIFICATION)

Ignition ON.

Using a diagnostic scan tool, view the RFA module Parameter Identifications (PIDs).

Monitor the RFA module PID FL_LK_BUT (left front door handle) or FR_LK_BUT (right front door handle) while pressing and releasing the suspect passive entry button on the exterior door handle.

Does the PID indicate Active when the button is pressed and Inactive when the button is released?

Yes

GO to R9

No	If the PID always indicates Active, GO to R4 If the PID always indicates Inactive, GO to R6

R4 CHECK THE DOOR HANDLE SWITCH (FL_LK_BUT OR FR_LK_BUT) PID (PARAMETER IDENTIFICATION) WITH THE SUSPECT DOOR HANDLE DISCONNECTED

Ignition OFF.

Disconnect suspect exterior front door handle.

Ignition ON.

Using a diagnostic scan tool, monitor the RFA module PID FL_LK_BUT or FR_LK_BUT.

Does the PID indicate Active?

Yes

GO to R5

No	INSTALL a new exterior front door handle in question. REFER to: Exterior Front Door Handle (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

R5 CHECK THE EXTERIOR DOOR HANDLE LOCK/UNLOCK SWITCH INPUT CIRCUIT FOR A SHORT TO GROUND

Ignition OFF.

Disconnect RFA Module C3503B .

Measure:
Click to display connectors
Left Front Door Handle

Positive Lead Measurement / Action Negative Lead

C543-4 Ground

Click to display connectors
Right Front Door Handle

Positive Lead Measurement / Action Negative Lead

C634-4 Ground

Is the resistance greater than 10,000 ohms?

Yes

GO to R13

No	REPAIR the circuit.

R6 ISOLATE THE EXTERIOR FRONT DOOR HANDLE

Ignition OFF.

Disconnect suspect exterior front door handle.

For the suspect exterior door handle, connect:
Click to display connectors
Left Front Exterior Door Handle

Lead 1 Measurement / Action Lead 2

C543-4 C543-7

Click to display connectors
Right Front Exterior Door Handle

Lead 1 Measurement / Action Lead 2

C634-4 C634-7

Ignition ON.

Using a diagnostic scan tool, monitor the RFA module PID FL_LK_BUT or FR_LK_BUT.

Does the PID indicate Active?

Yes

REMOVE the fused jumper wire. INSTALL a new front exterior door handle in question.
REFER to: Exterior Front Door Handle (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

No	REMOVE the fused jumper wire. GO to R7

R7 CHECK THE EXTERIOR FRONT DOOR HANDLE GROUND CIRCUIT FOR AN OPEN

Ignition OFF.

For the suspect exterior door handle, measure:
Click to display connectors
Left Front Exterior Door Handle

Positive Lead Measurement / Action Negative Lead

C543-7 Ground

Click to display connectors
Right Front Exterior Door Handle

Positive Lead Measurement / Action Negative Lead

C634-7 Ground

Is the resistance less than 3 ohms?

Yes

GO to R8

No	REPAIR the circuit.

R8 CHECK THE EXTERIOR FRONT DOOR HANDLE LOCK/UNLOCK INPUT CIRCUIT FOR AN OPEN

Disconnect RFA Module C3503B .

For the suspect exterior door handle, measure:
Click to display connectors
Left Front Exterior Door Handle

Positive Lead Measurement / Action Negative Lead

C543-4 C3503B-12

Click to display connectors
Right Front Exterior Door Handle

Positive Lead Measurement / Action Negative Lead

C634-4 C3503B-11

Is the resistance less than 3 ohms?

Yes

GO to R13

No	REPAIR the circuit.

R9 CHECK THE EXTERIOR DOOR HANDLE INTERNAL ANTENNA

Ignition OFF.

Disconnect suspect exterior front door handle.

For the suspect exterior door handle, measure:

Positive Lead	Measurement / Action	Negative Lead
C543, pin 2, component side		C543, pin 3, component side
C634, pin 2, component side		C634, pin 3, component side

Is the resistance between 3 and 5 ohms?

Yes

GO to R10REPAIR the circuit in question.

No	INSTALL a new exterior door handle in question. REFER to: Exterior Front Door Handle (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

R10 CHECK THE EXTERIOR DOOR HANDLE ANTENNA CIRCUITS FOR A SHORT TO VOLTAGE

NOTE: After the RFA module is disconnected, it is necessary to use the back-up method to turn the ignition on by holding the passive key next to the PATS transceiver location and pressing the START/STOP button.

Disconnect RFA Module C3503E .

Ignition ON.

For the suspect exterior door handle, measure:
Click to display connectors
Left Front Exterior Door Handle

Positive Lead Measurement / Action Negative Lead

C543-2 Ground

C543-3 Ground

Click to display connectors
Right Front Exterior Door Handle

Positive Lead Measurement / Action Negative Lead

C634-2 Ground

C634-3 Ground

Is any voltage present?

Yes

REPAIR the circuit in question.

GO to R11

R11 CHECK THE EXTERIOR DOOR HANDLE ANTENNA CIRCUITS FOR A SHORT TO GROUND

Ignition OFF.

For the suspect exterior door handle, measure:
Click to display connectors
Left Front Exterior Door Handle

Positive Lead Measurement / Action Negative Lead

C543-2 Ground

C543-3 Ground

Click to display connectors
Right Front Exterior Door Handle

Positive Lead Measurement / Action Negative Lead

C634-2 Ground

C634-3 Ground

Are the resistances greater than 10,000 ohms?

Yes

GO to R12

No	REPAIR the circuit in question.

R12 CHECK THE EXTERIOR DOOR HANDLE ANTENNA CIRCUITS FOR AN OPEN

For the suspect exterior door handle, measure:
Click to display connectors
Left Front Exterior Door Handle

Positive Lead Measurement / Action Negative Lead

C543-2 C3503E-8

C543-3 C3503E-1

Click to display connectors
Right Front Exterior Door Handle

Positive Lead Measurement / Action Negative Lead

C634-2 C3503E-10

C634-3 C3503E-3

Are the resistances less than 3 ohms?

Yes

INSTALL a new exterior front door handle.
REFER to: Exterior Front Door Handle (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation). TEST the system for normal operation. If the concern is still present, GO to R13

No	REPAIR the circuit in question.

R13 CHECK FOR CORRECT RFA (REMOTE FUNCTION ACTUATOR) MODULE OPERATION

Disconnect and inspect all the RFA module connectors.

Repair:
- corrosion (install new connectors or terminals - clean module pins)
- damaged or bent pins - install new terminals pins
- pushed-out pins - install new pins as necessary

Reconnect the RFA module connectors and make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new RFA module.
REFER to: Remote Function Actuator (RFA) Module (419-10 Multifunction Electronic Modules, Removal and Installation).

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

The Liftgate/Luggage Compartment Lid Passive Entry Feature Is Inoperative

Refer to Wiring Diagrams Cell 117 for schematic and connector information.

Normal Operations and Fault Conditions

REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description (501-14 Handles, Locks, Latches and Entry Systems, Description and Operation).

RFA Module DTC Fault Trigger Conditions

DTC	Description	Fault Trigger Conditions
B10C6:1F	Exterior Trunk Antenna: Circuit Intermittent	Sets when the RFA module detects an open or short from one of the keyless entry rear antenna circuits.

Possible Causes

Wiring, terminals or connectors
Keyless entry rear antenna
RFA module

PINPOINT TEST S: THE LIFTGATE/LUGGAGE COMPARTMENT LID PASSIVE ENTRY FEATURE IS INOPERATIVE

S1 CHECK THE LIFTGATE/LUGGAGE COMPARTMENT LID LATCH RELEASE OPERATION

Ignition ON.

Unlock the doors using the interior door lock control switch.

Press the liftgate/luggage compartment lid release button located on the rear of the vehicle.

Does the liftgate/luggage compartment lid latch release?

Yes

GO to S2

No	GO to Pinpoint Test M

S2 CHECK THE RKE (REMOTE KEYLESS ENTRY) OPERATION

Close the liftgate/luggage compartment lid.

Press the liftgate/luggage compartment lid release button twice on a key.

Does the liftgate/luggage compartment lid latch release?

Yes

GO to S3

No	GO to Pinpoint Test O

S3 CHECK THE LIFTGATE/LUGGAGE COMPARTMENT LID RELEASE SWITCH (TR_UNLK_H_SW) PID (PARAMETER IDENTIFICATION)

Ignition ON.

Using a diagnostic scan tool, view the RFA module Parameter Identifications (PIDs).

Using a diagnostic scan tool, monitor the RFA module PID TR_UNLK_H_SW.

Press and release the liftgate/luggage compartment lid release switch.

Does the PID correspond correctly when the liftgate/luggage compartment lid release switch is pressed?

Yes

GO to S5

GO to S4

S4 CHECK THE LIFTGATE/LUGGAGE COMPARTMENT LID RELEASE SWITCH INPUT CIRCUIT FOR AN OPEN

Ignition OFF.

Disconnect Liftgate/Luggage Compartment Lid Release Switch C4224 .

Disconnect RFA Module C3503B .

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C4224-3 C3503B-9

Is the resistance less than 3 ohms?

Yes

GO to S9

No	REPAIR the circuit.

S5 CHECK THE KEYLESS ENTRY REAR ANTENNA

Ignition OFF.

Disconnect Keyless Entry Rear Antenna C4082 .

Measure:

Positive Lead Measurement / Action Negative Lead

C4082 pin 1, component side C4082 pin 2, component side

Is the resistance between 3 and 5 ohms?

Yes

INSTALL a new keyless entry rear antenna.
REFER to: Keyless Entry Rear Antenna (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).

GO to S6

S6 CHECK THE KEYLESS ENTRY REAR ANTENNA CIRCUITS FOR A SHORT TO VOLTAGE

Disconnect RFA Module C3503E .

Ignition ON.

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C4082-1 Ground

C4082-2 Ground

Is any voltage present?

Yes

REPAIR the circuit in question.

GO to S7

S7 CHECK THE KEYLESS ENTRY REAR ANTENNA CIRCUITS FOR A SHORT TO GROUND

Ignition OFF.

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C4082-1 Ground

C4082-2 Ground

Are the resistances greater than 10,000 ohms?

Yes

GO to S8

No	REPAIR the circuit in question.

S8 CHECK THE KEYLESS ENTRY REAR ANTENNA CIRCUITS FOR AN OPEN

Measure:
Click to display connectors

Positive Lead Measurement / Action Negative Lead

C4082-1 C3503E-16

C4082-2 C3503E-7

Are the resistances less than 3 ohms?

Yes

INSTALL a new keyless entry rear antenna.
REFER to: Keyless Entry Rear Antenna (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation). TEST the system for normal operation. If the concern is still present, GO to S9

No	REPAIR the circuit in question.

S9 CHECK FOR CORRECT RFA (REMOTE FUNCTION ACTUATOR) MODULE OPERATION

Disconnect and inspect all the RFA module connectors.

Repair:
- corrosion (install new connectors or terminals - clean module pins)
- damaged or bent pins - install new terminals pins
- pushed-out pins - install new pins as necessary

Reconnect the RFA module connectors and make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new RFA module.
REFER to: Remote Function Actuator (RFA) Module (419-10 Multifunction Electronic Modules, Removal and Installation).

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

Handles, Locks, Latches and Entry Systems - System Operation and Component Description. Description and Operation

S..

Door Latch Lubrication. General Procedures

Special Tool(s) / General Equipment Flat-Bladed Screwdriver Materials Name Specification Motorcraft® Multi-Purpose Grease SprayXL-5-A ESB-M1C93-B Activation NOTE: Typical left front door shown, others similar...

Other information:

Ford Fiesta 2014 - 2019 Service Manual: Transport and Factory Mode Deactivation. General Procedures

Deactivation Place the ignition in the OFF position. Verify the battery is fully charged. Refer to: Battery (414-01 Battery, Mounting and Cables, Diagnosis and Testing). Place the ignition in the ON position...

Ford Fiesta 2014 - 2019 Service Manual: Starter Motor Drive Gear and Flywheel Ring Gear Inspection. General Procedures

Activation Refer to: Starter Motor (303-06B Starting System - 1.6L EcoBoost (132kW/180PS) – Sigma, Removal and Installation). Check the wear patterns on the starter drive gear and the flywheel or flexplate ring gear...

Axle. Removal and Installation

Special Tool(s) / General Equipment

Flat Headed Screw Driver Transmission Jack Vehicle/Axle Stands

Removal

NOTICE: Suspension fasteners are critical parts that affect performance of vital components and systems. Failure of these fasteners may result in major service expense. Use the same or equivalent parts if replacement is necessary. Do not use a replacement part of lesser quality or substitute design. Tighten fasteners as specified.

Remove the floor console.
Refer to: Floor Console (501-12 Instrum

Ford Fiesta: Handles, Locks, Latches and Entry Systems / Locks, Latches and Entry Systems. Diagnosis and Testing

Handles, Locks, Latches and Entry Systems - System Operation and Component Description. Description and Operation

Door Latch Lubrication. General Procedures

Other information:

Ford Fiesta 2014 - 2019 Service Manual: Transport and Factory Mode Deactivation. General Procedures

Ford Fiesta 2014 - 2019 Service Manual: Starter Motor Drive Gear and Flywheel Ring Gear Inspection. General Procedures

Categories

Axle. Removal and Installation